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FAQs

Can I update my website content?

Yes. Your website is built on WordPress which is a content management system that powers millions of websites. Web-based tools allow you to log in and easily update content from any web browser.

Is this a template website that looks that looks the same for everyone?

No. While the inner workings of your website and the general layouts can be similar to other sites, each website is customized to meet the brand and personality of each agent or small team.

Do I need a logo for my website?

Yes. Agent1 Sites is deeply rooted in the notion that brand and personal brand is what helps you distinguish yourself as an agent. Without a logo, it is possible to launch your site, though your site will appear bland and templated.

What do I need to provide for my site?

We have an onboarding checklist that gives you a rundown of everything we need from you to get your site up and running. Feel free to print it out and use it as a guide.

How long does it take to set up my site?

As soon as you Sign Up, we get busy working on the setup of your site and setting a meeting to discuss your business and brand. It can take 1 to 2 weeks to launch your custom site design. We provide training after your site is launched which usually happens within 30 days of your initial Sign Up.

Can I use a custom website domain with my site?

Yes. This is one of the best things about having your own website separate from your broker. Your website domain will build long term Search Engine Optimization (SEO) value. Additionally you will have a website that reflects your brand.

How do I capture and follow up with website leads?

All visitors who fill out the Schedule a Showing form or Contact form are tracked in a database. We can configure this database to synchronize to your e-mail marketing platform such as Mail Chimp or Campaign Monitor. You can also export the database to a spreadsheet for use in a variety of other systems. Additionally, we configure an autoresponder message that is sent to your visitor so they know you'll be responding soon.

Is there a way to feature MY listings and open houses?

Your custom website comes preprogrammed to highlight your own listings and move them towards the top of search results. It's easy to promote an open house as well – all you need to know is the MLS number of the listing and type in the additional information about the open house such as the time and location information.

What forms of payment do you accept for my monthly fee?

We pride ourselves on paperless and digital processes to streamline our business and stay efficient. We accept all major credit cards and securely store your card with our partner Authorize.net, to charge your subscription and additional charges from Add-Ons you request. Additionally, we can set up ACH auto-draft monthly payments from your bank account (some setup is required).

 
Is there a contract, or can I cancel at any time?

Yes, we use contracts to confirm our mutual commitment of working together. Our goal is to surpass your expectations of what a website should be and how a website technology partner works with you. If you are ever dissatisfied, you may cancel at any time. We do however have a 30 day cancellation policy meaning you will need to cancel 30 days prior to your next billing date to avoid an additional month's billing. If you received discounts or promotions when you sign up, an early termination requires repayment of those discounts.

Do you integrate my local / regional MLS data provider?

Yes. we have the technology to quickly onboard your MLS.

How do I get support or request a change to my website?

You can contact us via email at support@bullsai.com or contact us via chat at agent1sites.com. Our website experts are available Monday to Friday, 9:00 AM to 5:00 PM  (PST).